Pricing of Mojo Helpdesk, One of The Best Ticketing Systems: Pricing of Mojo Helpdesk IT ticketing tools starts from 2161.17 per user per month. Or, a new email to ticket system that somehow doesn't require user accounts to get these reporting features. Mojo Helpdesk ticket management system can be integrated with calendar apps such as Google Calendar and Office 365 calendar to monitor recurring tickets and ticket deadlines. Find a new ticketing system that users can magically sign into with an O365 account just like Google Apps that doesn't involve us implementing stuff or configuring the DC.Boss doesn't want to implement a SAML box on the network, nor pay for hosting just so users can do satisfaction rating with a ticketing system. If you are one-person support team and have fewer customers, sure, you can provide resolution to their grievances by writing or speaking to them, without logging the details of the customer and nor documenting the nature of the problem. You have a business that you aim one day to grow and be profitable. Boss doesn't want us to mess with the DC just enable the satisfaction feature on a ticketing system. Email ticketing system for Microsoft Outlook. Then remember to add/delete users as they come and go. The best Office 365 Support phone number with tools for skipping the wait on hold, the current wait time, tools for. Manualy create 300 individual ZenDesk end-users accounts and set their passwords to mirror their static AD passwords.So this means I really should figure this out because I really want to keep this feature.

However, I was told by a colleague that a user would need to log onto ZenDesk to leave a satisfaction rating. We'd be happy with just having the IT Employees create ZenDesk agent accounts and leave it at that if at all possible. We use it 100% as just an email to ticket sort of deal. We're at the tail end of a Google apps to Office 365 migration and I'm not liking my end user account options with ZenDesk post cut over. We have about 6 IT employees.ДЄnybody out there use ZenDesk with Office 365? How do you do it? Do you use something else? We're a company of 300 users spread out over 12 locations across the US.

Office 365 support ticket system